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Lebanon +961 78 874 557 team@ibassma.com Jezzine Main Road, Helaliyeh - Saida
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OUR COMMITMENT OF TRANSPARENCY

NO SMALL LETTERS, NO HIDDEN INFO

 

 

Last updated: October 1st, 2021

At iBassma Digital Agency, we value our customers trust and hope to build a reliable business relations with them. Therefore we hereby draw your attention to and invite you to read carefully this document, as it contains important information about your rights and duties.

 

1. Hiring Us

Web Design Service

All our Web Design Plans, include:

  • 30 minutes of free advisory (No purchase commitment).
  • CMS Responsive Website Design Layout (WordPress Platform: SEO friendly).
  • Licensed Premium WordPress Theme from Envato Elements.
  • LTR Script (Left to Right).
  • WP Backery, Elementor & Revolution Slider premium plugins (when needed).
  • Best free WordPress plugins (up to 10 plugins).
  • Videos Embedding.
  • 1 hour of training for 1 person.
  • 1 month of support and tracking post.
  • 1 year of administration and technical support of our hosting server & Domain.
  • Daily backups (for our managed hosting clients).

Not include:

  • Logo & Graphic Design.
  • Multilanguage.
  • Arabic Script (RTL: Right to Left).
  • Dedicated IP.
  • SEO Search Engine Optimization.
  • Articles or Text Writing.
  • Photographic retouch & Images Editing.
  • Video Creation or Editing.
  • Payment Gateway Integration (for eCommerce websites).

Requirements: (your website row material)

  • Content, texts & information (MS Word or txt.).
  • Images & photos.
  • Logo (Adobe illustrator or Photoshop source file, high resolution with transparent background).
  • Brand Manuel (recommended).
  • Actual hosting access (required of external hosting clients).

Recommendation: You should have these requirements before starting the project.

Conditions:

  • 1 year free hosting services: Only for our web design customers.
  • The hosting control panel is managed and supported by iBassma.
  • The annual renovation is applied for our hosting customers only.
  • Every 4 variables (model, size, color..etc.) counted as product (for eCommerce).
  • Additional services prices valid for our web design clients.
  • Quotation is valid for 30 days.
  • Delivery time: 3 – 15 days (depends on the selected plans and the client replying time).
  • Due to our services features that we offer, we don’t accept refunds or returns.

Payment Terms:

  • 50% in advance is required for web design service, and 100% for all other services (hosting, SEO, keywords…etc.).
  • 50% within 15 days from final delivery date (for web design).
  • All prices are in US Dollars.
  • Payments can be done to our bank accounts in Peru, South America:

Bank: BBVA CONTINENTAL

Bank Address: AV REPUBLICA DE PANAMA 3055, SAN ISIDRO, LIMA – PERU

Swift Code: BCONPEPL

Account Holder: Mohamad Rays El Mina

DNI: 47662433

Account No.: 0011-0360-0200508805

Account Currency: USD

Or to be paid CASH in USD.

 

Download the above section of Terms and Conditions here.

2. Using our Website

Introduction

Thank you for visiting “Bassma Digital Agency” website. These terms and conditions (“Terms”, “Terms of Use”) informs you about the terms on which you may make use of the https://ibassma.com website (the “Service”, “our website”) operated by iBassma (“us”, “we”, or “our”). PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE HIRING US OR USING THE SITE. The access to and use of the Service is conditioned on the acceptance of and compliance with these Terms below.

These terms apply to all visitors, users, and others who access or use our website. By accessing, browsing or using our website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to any part of these terms and conditions, you must not use our website.

2.1. Accounts and using Service

When you contact us or create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your use of our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is directly with our Service or a third-party service provided by us, or managed by us.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of any of your accounts.

2.2. Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of iBassma and its licensors.

2.3. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by iBassma.

iBassma has no control over, and do not accept to carry no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that iBassma shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party services or web sites that you visit.

2.4. Services and Prices

Our service fees are subject to change without prior notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice and at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

2.5. Termination

We may terminate or suspend your account immediately or prevent you from using our Service, without prior notice or any liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

2.6. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

2.7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Lebanon without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

2.8. Complaints

We work hard and have procedures used to try to resolve disputes when a complaint arises or exists, so let us know if you have any complaints or feedback.

2.9. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

2.10. Contact Us

If you have any questions about these Terms, please contact us.

 

Index: Technical Terms Definitions

Domain Name:

It is a special name that identifies a website. It usually contains the chosen name for your website with name extensions such as .com or .net.

Web Hosting:

The server where your website content is saved in order to be accessible via the World Wide Web.

SEO (Search Engine Optimization):

A technique or process used to increase visitors in your website using a natural search engine results.

SSL (Secure Sockets Layer):

SSL is the standard security technology for establishing an encrypted link between a web server and a user browser. This link ensures that all transmitted data between the web server and browsers remain private and integral.

CMS (Content Management System):

It is a software or program used to manage the content of a website. It allows website owner or manager to edit, publish and modify the content of his website.

Responsive Web Design:

It is a kind of web design that allows users to access and view website compatible with the device they are using. This design has the ability to adjust depending on the user’s device such as mobile, tablets, desktop PCs.